Privacy Policy for Level Up Business Website

Effective Date: January 21, 2025

Introduction

PTP NEW MEDIA, LLC DBA Level Up Business ("we," "our," "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.levelupbusiness.com (the "Website"). By accessing or using the Website, you agree to the terms of this Privacy Policy.

If you have any questions about this Privacy Policy, you can contact us at admin@levelupbusiness.com.

Information We Collect

1. Information You Provide Directly

We collect the following personal information when you fill out forms or interact with the Website:

  • Name

  • Email address

  • Phone number

  • General business information (e.g., company name, industry)

2. Information Collected Automatically

When you visit the Website, we automatically collect information through cookies and analytics tools, including:

  • IP address

  • Browser type and version

  • Location data

  • Pages visited and time spent on the Website

3. Third-Party Data Collection

We use Google Analytics and HubSpot to collect and process data about your use of the Website.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide marketing communications

  • To perform sales outreach

  • To analyze Website traffic and improve user experience

  • To respond to your inquiries and provide customer support

How We Share Your Information

We may share your information with trusted third-party service providers for the purposes listed above. These include:

  • Google Analytics for Website traffic analysis

  • HubSpot for marketing and customer relationship management

We do not sell, lease, or share your data for advertising purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and gather analytics. These cookies may include:

  • Essential Cookies: Necessary for Website functionality

  • Analytics Cookies: Used to measure Website performance and user behavior

You can control your cookie preferences through your browser settings.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the personal data we have collected.

  • Correction: Request corrections to your personal data if it is inaccurate.

  • Deletion: Request deletion of your data, subject to applicable legal and business retention requirements.

  • Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please email us at admin@levelupbusiness.com.

Data Protection

We use HubSpot's data security measures to protect your personal data. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant its absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

Children’s Privacy

Our Website is not directed to individuals under the age of 18, and we do not knowingly collect personal data from children.

Policy Updates

We may update this Privacy Policy from time to time. If changes are made, the updated Privacy Policy will be posted on this page with the new effective date. Please review this page periodically to stay informed about how we are protecting your information.

Dispute Resolution

If you have concerns about our data practices, please contact us at admin@levelupbusiness.com. If a resolution cannot be reached, legal remedies available under the laws of Harris County, Texas, will apply.

California Consumer Privacy Act (CCPA) Rights

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

1. Right to Know

You have the right to request details about the personal information we collect, use, and disclose. This includes:

  • Categories of personal information collected

  • Sources of the personal information

  • Purpose for collecting or sharing personal information

  • Categories of third parties with whom personal information is shared

2. Right to Access

You may request a copy of the specific pieces of personal information we have collected about you in the last 12 months.

3. Right to Delete

You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions (e.g., legal obligations or legitimate business purposes).

4. Right to Opt-Out

We do not sell personal information. However, if we ever engage in data sales, you have the right to opt-out of the sale of your personal information.

5. Non-Discrimination

You have the right to not be discriminated against for exercising your CCPA rights. We will not deny you services, charge different prices, or provide a different level of service because of your request.

How to Exercise Your CCPA Rights

To exercise your rights under the CCPA, you may contact us through the following methods:

  • Email: admin@levelupbusiness.com

  • Mail: 3515 Preston, Suite 203, Pasadena, TX 77505

Please include your full name, contact information, and a description of your request. We may need to verify your identity before fulfilling your request.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: admin@levelupbusiness.com

  • Mailing Address: 3515 Preston, Suite 203, Pasadena, TX 77505